API Rate Limits

API Rate Limits

Our API rate limits are in place to ensure the stability, reliability, and security of our systems while providing fair access to our services for all users. Here's what you need to know about our API rate limits:

1. Definition:

API rate limits specify the maximum number of requests that can be made to our API within a certain time period. These limits help prevent abuse, ensure system performance, and maintain a positive user experience.

2. Rate Limiting Policies:

Our rate limiting policies may vary depending on the specific API endpoints, user authentication status, and usage patterns. Rate limits are typically enforced on a per-user or per-IP basis.

3. Rate Limit Headers:

When you make a request to our API, rate limit information is included in the response headers. This includes headers such as X-RateLimit-Limit (the maximum number of requests allowed), X-RateLimit-Remaining (the number of requests remaining within the current rate limit window), and X-RateLimit-Reset (the time when the rate limit will reset).

4. Exceeding Rate Limits:

If you exceed the rate limits, you will receive a 429 Too Many Requests HTTP status code indicating that you have reached the limit. You should wait until the rate limit window resets before making additional requests.

5. Rate Limiting Strategies:

To avoid hitting rate limits, consider implementing rate limiting strategies such as exponential backoff, caching responses, batching requests, and optimizing API usage. These strategies can help ensure efficient and responsible use of our API.

6. Rate Limit Increases:

If you anticipate needing higher rate limits due to specific use cases or business requirements, you may request a rate limit increase within the product, go to Admin -> API -> Request API Limit increase. Please provide details about your use case, expected traffic volume, and justification for the increase.

7. Monitoring and Reporting:

We continuously monitor API usage and performance to identify potential issues and optimize resource allocation. If you encounter any problems related to API rate limits or performance, please report them to our API support team for investigation.

8. Compliance:

By using our API, you agree to comply with our API terms of service and rate limiting policies. Abuse or excessive usage of our API may result in enforcement actions, including rate limit throttling or suspension of API access.

Our API rate limits are designed to balance the needs of our users with the stability and security of our systems. We appreciate your cooperation in adhering to these limits and thank you for using our API.