Technical Support

Technical Support for Website and App

Having trouble with our website or mobile app? We're here to help get you back on track quickly.

Website Issues

If you are experiencing issues or errors on our website, please try the following steps first:

1. Clear your browser's cache and cookies
2. Restart your browser
3. Try a different web browser

If the issue persists, please contact us with details:

• Online: Submit a support request at exampleretailer.com/support
• Call: 1-877-295-7658 (Website Support Hotline)
• Email: [e-mail]

Be sure to include screenshots and details on the issue you're experiencing.

Mobile App Support

For assistance with our mobile shopping app, start by checking for updates in the App Store or Play Store. If that doesn't resolve the issue:

1. Close and restart the app
2. Uninstall and reinstall the app

If you're still experiencing problems with the app, contact our app support team:

• Call: 1-877-APP-HELP (1-877-277-4357)
• Email: [e-mail]

Be prepared to provide details on the device/OS you're using and steps to replicate the issue.